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Hi I've brought and downloaded the review plugin, however the wrong zip file is in the download section and it has given me the before & after plugin.
thank you for purchasing our Reviews and Testimonials Element – we appreciate the support!
We’re sorry for the package error; we've already sent a correction to Envato, and attached the latest version of the plug-in to this reply for immediate use - please let us know if you were successful in activating it?
Attached files: al-fb-reviews.zip
Arctic Lune Resources: Knowledgebase | Website | CodeCanyon Portfolio
Thanks for this, however i've installed it (and it says its been installed & activated) however i cannot see it in the element section to actually use.
you're welcome and thank you for the activation confirmation. In answer to your question, it will likely need to be checked in Fusion Builder > Settings (see attached screenshot). ThemeFusion is aware of this, and will let us know if add-ons can be activated by default - please let us know if this helps?
Attached files: Screen Shot 2017-01-17 at 9.14.15 AM.png
After doing that. when i try editing a page i get this error
Warning: require_once(/home/dh_catftb/LawBizTech.avalanchemediastudios.com/wp-content/plugins/al-fb-reviews/assets/js/al-fb-reviews-preview.php): failed to open stream: No such file or directory in /home/dh_catftb/LawBizTech.avalanchemediastudios.com/wp-content/plugins/fusion-builder/fusion-builder.php on line 792Fatal error: require_once(): Failed opening required '/home/dh_catftb/LawBizTech.avalanchemediastudios.com/wp-content/plugins/al-fb-reviews/assets/js/al-fb-reviews-preview.php' (include_path='.:/usr/local/lib/php:/usr/local/php5/lib/pear') in /home/dh_catftb/LawBizTech.avalanchemediastudios.com/wp-content/plugins/fusion-builder/fusion-builder.php on line 792
And cant do anything.
thank you for your follow-up. While we look into this, can you kindly provide the information found when clicking the Get System Report at Avada > System Status?
Attached files: Screen Shot 2017-01-23 at 8.08.20 AM.png
after speaking with our lead developer, this error may be due to the plug-in not being installed correctly. May we ask that you deactivate and delete the plug-in, then re-install and re-activate to see if this helps?
Looking forward to your reply,
we wanted to follow-up on our reply from 3-days ago to know if deleting/re-installing helped?