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  Public Ticket #1003167
Plug in will not install
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Comments

  •  2
    Patrick started the conversation

    Hi

    I have just purchased the Reviews Element plugin.
    It fails to install with this response. Please rectify

    Parse error: syntax error, unexpected '.', expecting ',' or ';' in /path to mysite/wp-content/plugins/al-fb-reviews/al-fb-reviews.php on line 59

    Kind regards

    Patrick

  •  2
    Patrick replied

    Sorry my mistake it is an Activation error

    Plugin could not be activated because it triggered a fatal error.

    Parse error: syntax error, unexpected '.', expecting ',' or ';' in /pathtomysite/wp-content/plugins/al-fb-reviews/al-fb-reviews.php on line 59

  • Arctic replied

    Hello Patrick,

    thank you for your purchasing our Reviews and Testimonials Element - we sincerely appreciate it!

    We're sorry to hear of the activation error. We have tested the element with the following:

    • latest version version of Avada (version 5.0.6)
    • latest version of WordPress (version 4.7)

    The plugin installed and activated without error; coincidentally, another user who purchased the plugin after you is receiving the same error. May we ask for you to test with the included version? If the error persists, can you kindly provide your hosting details; this can be retrieved from going to Avada > System Status, click System Report, and copy paste the details in an attached text document.

    Looking forward to your reply,

    ArcticLune
    Fusion Builder Elements

    Attached files:  al-fb-reviews.zip


    Arctic Lune Resources: KnowledgebaseWebsiteCodeCanyon Portfolio

  •  2
    Patrick replied

    Hi Guys

    The zip file you provided worked perfectly thanks. Must be an issue with the version you have on Codecanyon 

    Many thanks

    Patrick

  • Arctic replied

    Hello Patrick,

    you’re very welcome, and thank you for confirming the plugin file provided worked well!

    Please let us know if we can be of further assistance,

    ArcticLune
    Fusion Builder Elements



    Arctic Lune Resources: KnowledgebaseWebsiteCodeCanyon Portfolio